Quality Policy

The Managing Director and Management Team of Tomba have established this quality policy and along with all the employees of this company, are fully aware of their responsibilities and their individual contributions to the quality management system and share a common aim to achieve client satisfaction.

Tomba aims to excel in international telephone sampling. To achieve this, Tomba utilizes a stringent training and instruction process for the sales, marketing, data and web development teams, and well-trained staff to be able to meet the goals.

Our mission is continuous improvement and enrichment of our talent, knowledge, and expertise for driving value for each client by creating ultimate customer experience and delivering top-notch B2B sample.

Tomba is committed to delivering high quality services which fully meet customers’ requirements at all times. We aim at building long-term, mutually beneficial relationships with our worldwide customers by understanding their specific needs and be flexible in offering solutions that meet their expectations.

We are committed to continuous improvements in compliance which we achieve by carrying out internal audits, client satisfaction surveys and quality management reviews in order to identify areas of nonconformity, but also to monitor, measure and establish new objectives towards improving our services and business performance.

We want all our employees to be committed to quality and to act accordingly, as we recognize that it is our responsibility, from top management down, to provide all personnel with the means and the motivation to do so.

Tomba will continue to make quality a fundamental part of our policy and maintain our reputation for honesty and integrity by ensuring that this principles are reflected throughout the organization. The Company’s Management Team will ensure that this policy statement is briefed, understood and implemented at all levels within the company.